The American Institute of Conservation (AIC) is the largest professional association for people dedicated to the conservation of artistic and cultural works. They hired me (Matt Morgan) to be their Digital Strategy Advocate; we didn’t know it at the time, but that was the birth of Concrete Computing’s Concierge CIO service. As a Concierge CIO, […]
Tag: Internet
A few words about the Metropolitan Museum of Art Website Relaunch
I was the primary lead on The Met’s website relaunch 2009-2012. We called it a “relaunch” rather than a redesign or rebuild because it really was about the whole site–strategy, design, technology, workflows, marketing, fundraising, everything. In 1999, The Met launched a website that made a lot of news and broke some new ground. There […]
Car rental is the opposite of service
I don’t rent cars a whole lot, but for six years I had a job where I traveled a lot, about 6 times a year, and I needed cars most places I went. I worked in NYC, and the other offices were in DC, LA, Oakland, Boulder, Austin, and Raleigh, only DC was realistically a […]
Don’t talk about page length in web design reviews
Discussions about page length are almost always more effective when they are discussions about Concise writing Information architecture Prioritization Form usability. Almost inevitably, if you have a web design review meeting, someone will say “these pages are too long. I have to scroll too much.” This inevitably leads to an unproductive discussion that’s mostly about […]
Search-dominance and NYPL’s home page redesign
An earlier version of this post appears on the New York Public Library’s blog. I’m highlighting it here as a success in applying generalized web UX research to the specific needs and content of an institution. Among my first tasks upon taking leadership of the Website Department at New York Public Library in late 2012 […]
List of Public Domain (Free) Books for Kids, by Grade Level
[Greetings, visitors. I want to let everyone know that I do tech consulting for nonprofits and small businesses. Any organization with less than about 50 staff that needs a rebuilt website, more effective CRM, or tech guidance or management (“virtual CIO” work) could probably use my help. I encourage you to check out my home […]
DuckDuckGo–the Search Engine You Should Be Using
The original version of this post is available at ARLIS/NA Multimedia and Technology Reviews. I am very grateful to Emilee Mathews, whose editorial work contributed immeasurably to the readability of this article. DuckDuckGo is a Web search site that competes with Google, Bing, and other major players. DuckDuckGo’s premise, and its major competitive advantage, […]
What are you watching?
[Edit: this turned out to pretty much be a red herring.] Let’s say a lot of people follow this blog. A lot of them probably wouldn’t remember when cable TV was rolling out in the 70’s and one of the BIG DEALS in their marketing rhetoric was how they don’t know what we’re watching and […]
Poor local broadband; no choices
Sent 17 May, 2014. —– Dear State Senator Espaillat, I’m writing to ask you to make the improvement in access to good-quality broadband Internet services a priority in your work and in your campaign for Congress. I live at 804 West 180th St. in Washington Heights. I have very few choices as far as broadband […]